Technical Requirements
4th Generation iPad or higher
iOS 18.0 or higher
Basic Troubleshooting Steps:
Force close the VRIFY app and reopen it.
Ensure you have the latest version of the VRIFY app installed.
Make sure your iPad is running the latest version of iOS.
iPads Aren’t Connecting to Each Other
1. Ensure your Wi-Fi is turned on but not connected to any networks.
While you do not need a Wi-Fi connection to use this feature, your Wi-Fi still needs to be enabled for your iPads to be able to discover and connect to one another:
2. Ensure that you have allowed local network access to the VRIFY App
If you select Don’t Allow, you will need to go into your iPad settings and grant "Local Network" permission to the VRIFY app.
To turn on Local Network, head to your iPad Settings > Privacy & Security > Local Network > Scroll down to VRIFY > Toggle on (shows green) beside “Local Network”.
Decks are not visible under “all decks.”
While you don’t need an internet connection to run in-person meetings, you must prepare in advance while connected to the internet:
While connected to a stable internet connection, log in and download the Deck(s) you plan to present from the host iPad.
For best performance, download the Deck(s) to the participants' iPads as well.
Prompted to re-authenticate your VRIFY login to exit the meeting.
If you do not have a passcode set up on your iPad, you will need to re-authenticate your VRIFY login to exit the meeting.
Learn More
Share and Present a Deck on Multiple iPads
Download a Deck to the VRIFY App
Still Have Questions?
Reach out to your CSM or email Support@VRIFY.com for more information.