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Change Your VRIFY Password on the Web

Learn how to update your password if you know your current password, or if you have forgotten your password.

Updated over a week ago

Overview

Follow the steps below to change your VRIFY account password on a web browser.

You can update your password in two ways: by changing it directly if you know your current password, or by resetting it if you’ve forgotten it.


Step-By-Step Instructions

If you know your current password:

  1. Login to your VRIFY Account on a Web Browser

  2. Open Profile Settings

    • Tap your name in the lower left, then select Profile Settings:

  3. Start the Password Change

    • Click Change Password in the middle of the screen:

  4. Enter Current Password

    • Type your current password to verify your identity.

  5. Create and Confirm New Password

    • Enter your new password, then enter it again to confirm it matches.

    • Note: Your password should be at least 8 characters, and contain at least 1 uppercase and lowercase letter, a number, and a special character (?#@%, etc)

  6. Save Changes

    • Click Save Changes to finish:

      • Save changes


If you have forgotten your password:

  1. Go to VRIFY on a Web Browser.

    • Go to VRIFY.com and click Login.

    • If you are currently logged in, click your account name in the lower left, then select Logout:

      • Logout of your VRIFY Account
  2. Select Forgot Your Password?

    • On the login screen, click Forgot your password?:

      • Forgot your password?
  3. Enter Your Account Email

    • Type in the email address associated with your VRIFY account.

  4. Submit Your Request

    • Tap Send to send the password reset request.

      • Send forgot password request
  5. Check Your Email

    • Look for an email from VRIFY with the subject Password Reset Request.

    • If you don’t see it, check your spam or junk folder.

  6. Open the Reset Link

    • In the email, click Reset Password or click the URL provided.

      • Forgot your password email with Reset Password button

    • You will be redirected to your default browser.

  7. Create and Confirm New Password

    • Enter your new password, then enter it again to confirm it matches.

    • Note: Your password should be at least 8 characters, and contain at least 1 uppercase and lowercase letter, a number, and a special character (?#@%, etc)

  8. Save Your New Password

    • Tap Reset to complete the process.

      • Tap Reset to complete the process


Notes

  • Changing your VRIFY password on a web browser automatically changes it for the iOS app as well.

  • If you sign in with Apple, Google, Microsoft, or LinkedIn (SSO), change your password through that provider instead.


Learn More


Still Have Questions?

Reach out to your dedicated VRIFY contact or email support@VRIFY.com for more information.

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