Overview
Follow the steps below to change your VRIFY account password on the iOS app.
You can update your password in two ways: by changing it directly if you know your current password, or by resetting it if you’ve forgotten it.
Step-By-Step Instructions
If you know your current password:
Open the VRIFY App
Tap the VRIFY icon on your iPad to open the app.
Open Settings
Tap the settings icon in the top‑right corner (it usually shows your initials).
Start the Password Change
Find Password and tap Change.
This opens the VRIFY Admin page in your default web browser.
Go to Profile Settings
Under Profile Settings, tap Change Password.
Enter Current Password
Type your current password to verify your identity.
Create and Confirm New Password
Enter your new password, then enter it again to confirm it matches.
Note: Your password should be at least 8 characters, and contain at least 1 uppercase and lowercase letter, a number, and a special character (?#@%, etc)
Save Changes
Tap Save Changes to finish.
If you have forgotten your password:
Open the VRIFY App
Tap the VRIFY icon on your iPad to open the app.
Select Forgot Password
On the login screen, tap Log In, then Forgot your Password?
If you are currently logged in, tap Settings (typically your initials) in the upper right, then select Log Out:
Enter Your Account Email
Type in the email address associated with your VRIFY account.
Submit Your Request
Tap Submit to send the password reset request.
Check Your Email
Look for an email from VRIFY with the subject Password Reset Request.
If you don’t see it, check your spam or junk folder.
Open the Reset Link
In the email, tap Reset Password or click the URL provided.
You will be redirected to your default browser.
Create and Confirm New Password
Enter your new password, then enter it again to confirm it matches.
Note: Your password should be at least 8 characters, and contain at least 1 uppercase and lowercase letter, a number, and a special character (?#@%, etc)
Save Your New Password
Tap Reset to finish.
Notes
Changing your password in the VRIFY app automatically changes it for the web version as well.
If you sign in with Apple, Google, Microsoft, or LinkedIn (SSO), change your password through that provider instead.
Learn More
Still Have Questions?
Reach out to your dedicated VRIFY contact or email support@VRIFY.com for more information.