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Add or Remove an External Viewer

Learn how to add or remove an external viewer from a 3D Presentation and manage their temporary, view-only access.

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Overview

Use external access to securely share a confidential 3D Presentation with users outside your organization.

External users are granted temporary, view-only access through a unique email access link that expires after 7 days. As long as they remain on the access list, they can request or receive a new link.

Note: Owners and Editors are able to add viewers. If you are an external viewer and need to renew access, please reference External Access in VRIFY Present.


Step by Step Instructions

Add an External User

  1. Open the Share modal on the 3D Presentation

    • Click Share in the top right corner of an open 3D Presentation, or

    • Click the Access icon beside the title from the 3D Presentation page list

  2. Add an External user

    • Enter the external user’s email address in the Add User field

      • External users can be granted temporary, view-only access

      • CALLOUT: External users can only access the presentation using their unique email link. Shared links (including the Copy Link option) will not work for external users.

  3. Confirm the user is added

    • The external user’s email will appear under People with Custom Access

  4. Save your changes

    • Click Save Changes to apply updates

    • Once saved:

      • The external user will receive an email with an access link

      • The link expires 7 days after the email is sent

Note: Users can request a new link as long as they still have access. Regularly review and remove access to users who no longer require access to your 3D Presentation.


Remove an External User

  1. Open the Share modal on the 3D Presentation

    • Click Share in the top right corner of an open 3D Presentation, OR

    • Click the Access icon beside the title from the 3D Presentation page list

  2. Locate the external user

    • Find the external user in People with Custom Access

  3. Remove Access

    • Click the X next to the user’s email address

  4. Save your changes

    • Click Save Changes to confirm removal


Send a New Access Link

You can send a new link to an external user if needed. This will deactivate previously emailed links for this user to access to this 3D Presentation and will expire 7 days after the new email is sent.

  1. Open the Share modal on the 3D Presentation

    • Click Share in the top right corner of an open 3D Presentation, OR

    • Click the Access icon beside the title from the 3D Presentation page list

  2. Email a new access link

    • Click the email icon beside the users name under People with Custom Access

  3. Save your changes

    • Click Save Changes to apply updates

    • Once saved:

      • A new access link is emailed to the user

      • Previously sent links are deactivated

      • The new link expires after 7 days


Learn More


Still Have Questions?

Reach out to your dedicated VRIFY contact or email support@VRIFY.com for more information.

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