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Forget a Network on Your iPad

If you are having connection issues during In-Person Meetings on an iPad, try these troubleshooting steps.

Updated over a week ago

Overview

If you are having connection issues during In-Person Meetings on an iPad, try these troubleshooting steps.

Important: Before you disconnect from a network, please ensure that any Deck(s) you plan to present are downloaded on the app.

Tap the Download icon:

You'll see the downloaded Deck in the Downloaded tab, and the icon will change:

Forget Network

To forget the network that you're currently connected to:

  1. Go to Settings > Wi-Fi.

  2. Tap the i icon next to the network you're connected to.

  3. Tap Forget This Network.

  4. Tap Forget to confirm.

  5. Remember to keep Wi-Fi enabled but do not connect to a network.

Turn off Auto-Join Hotspot

If that doesn't work — and you’re using your iPhone as a hotspot — your iPad may be set to automatically join, which can reconnect you to the internet.

To turn this off:

  1. Go to Settings > Wi-Fi.

  2. Scroll down and tap Auto-Join Hotspot.

  3. Change it from Automatic to either:

    1. Ask to Join (iPad will prompt you before connecting), or

    2. Never (it won’t try to connect to your iPhone’s hotspot at all)

Learn More

Still Have Questions?

Reach out to your dedicated VRIFY contact or email support@VRIFY.com for more information.

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